Shipping policy
Shipping Destinations
We ship worldwide using trusted international carriers.
Shipping times may vary depending on destination and customs processing.
Processing Time
All controllers are custom-made.
Orders are processed and prepared for shipment within the timeframe indicated on the product page.
International Shipping & Customs
International orders are shipped under DAP (Delivered At Place) terms.
This means:
- Import duties, VAT, taxes, and customs fees are not included in the product or shipping price.
- Any additional charges required by local customs authorities are the sole responsibility of the customer.
- Customs policies vary by country and we have no control over customs clearance times or additional fees.
Customs Delays & Refused Shipments
We are not responsible for delays caused by customs inspections or clearance procedures.
Orders that are refused, returned, or left unclaimed due to unpaid customs duties or taxes are not eligible for refund.
Important Notice
By placing an order, the customer agrees to cover any applicable import duties, taxes, or customs charges required for delivery in their country.